BestWatt highly values the privacy of its customers and website users. We do everything we can to protect your personal data. Personal data is handled and secured with the utmost care. BestWatt complies with the General Data Protection Regulation (GDPR). This Privacy Policy explains which personal data BestWatt collects from you and how this data is used.
The party responsible for data processing:
BUSINESS RELATIONSHIPS
Personal data relating to our business relationships is processed to enable us to provide our products and services properly and effectively. Personal data is collected and processed for the following purposes:
- to enable you to use our services;
- to establish and maintain a business relationship with you;
- to send invoices and administer payments;
- to inform you about our services and other activities (for example, via email newsletters) and to provide you with offers.
We process, among other things, the following data: (business) name and address details and contact person details (name, email address, telephone number and position).
When you visit our website, we automatically collect certain non-identifiable information. This technical information is used to manage the website and to optimize BestWatt's website and services.
We process, among other things, the following data: IP address, information about the date and time you visit our website and pages, the type of browser you use, the website(s) through which you arrived at our website, the pages and sections of the website you visit (how long, how often and in what order), what information you view, what information you upload to or download from the website, and the duration of a visit or session.
NEWSLETTER
We offer a newsletter to keep interested parties informed about our products, services, promotions and completed projects. Your email address will only be added to our list of subscribers with your explicit consent. Each newsletter contains a link that allows you to unsubscribe. The newsletter subscriber list will not be shared with third parties. We process, among other things, the following data: first name, last name, company name, email address and telephone number.
DISCLOSURE OF DATA TO THIRD PARTIES
Your data will only be disclosed to third parties with your prior consent, or if we are required to do so by law or regulations and/or as a result of legal proceedings.
DOORGIFTE GEGEVENS BUITEN EU
Uw gegevens worden niet doorgegeven naar ontvangers in landen buiten de Europese Economische Ruimte.
SECURITY
We do everything we can to protect the security of your personal data. We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing and/or loss. For example, we use a firewall and encryption measures to prevent unauthorized third parties from accessing your data. The data is stored in locations that are both physically and technically secured. Only a select group of employees has access to the data. BestWatt employees who have access to your personal data are bound by confidentiality obligations.
DATA RETENTION
We do not retain personal data for longer than necessary for the purposes for which it was collected and comply with the applicable laws and regulations in this regard.
YOUR RIGHTS
You have the right to access, correct or request the deletion of the data we have collected at any time, or to restrict its processing. You also have the right to receive your data in a structured, commonly used and machine-readable format and to transfer it to another organization. You can submit a written request to us at the address below:
BestWatt B.V.
Amerikalaan 5
3771 MC Barneveld
Email: info@mybestwatt.com
Tel: +31 (0) 342 – 406 464
We aim to respond to your request within four weeks of receiving it.
GOOGLE ANALYTICS
Our website uses cookies from Google Analytics. We use this service to understand how visitors use our website. Google provides us with reports based on this information.
Google may provide this information to third parties if required to do so by law, or if third parties process the information on Google's behalf. BestWatt.nl has no control over this.
You can read here how Google uses your personal data and for what purposes.
Privacy settings
Through this cookie statement, we inform you about our use of Google Analytics.
BestWatt.nl has entered into a data processing agreement with Google. We use Google Signals, which gives us more insight into how visitors use our website across different devices. Collected data may be linked to other Google services. Your IP address is anonymized so that your location cannot be traced.
THIRD-PARTY WEBSITES AND CHANGES
This cookie statement does not apply to third-party websites that are linked to our website. BestWatt.nl cannot guarantee that these third parties handle your personal data in a reliable and secure manner.
Always read the privacy statement of these websites before using them.
This cookie statement may be amended from time to time. If changes are made, you may be asked to provide your consent again for the use of the updated cookies.
The current version of this cookie statement was created on 15 February 2024.
ACCESSING, CORRECTING OR DELETING YOUR DATA
Your rights
You have the right to:
- access your personal data;
- request the correction of your personal data;
- request that we restrict the processing of your personal data;
- request the deletion of your personal data;
- request that your personal data be transferred to another party; and
- submit a complaint, as further described in Article 6.
If you have any questions or comments about how BestWatt.nl processes your personal data, please send your request to info@BestWatt.nl.
BestWatt.nl wants to ensure that the request has been made by you. We therefore kindly ask you to include a copy of your identity document with your request for access, correction or deletion. To protect your privacy, please black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of your passport), passport number and Dutch Citizen Service Number (BSN) on this copy.
BestWatt.nl will respond to your request as soon as possible and, in any case, within four weeks.
RIGHT TO LODGE A COMPLAINT
Internal complaints procedure
If you have a complaint about the way BestWatt.nl processes your personal data, we would be happy to help resolve the matter with you. Please submit your complaint in the first instance to info@BestWatt.nl.
Dutch Data Protection Authority
Under the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) about the way we process your personal data. You can contact the Dutch Data Protection Authority for this purpose. More information about your right to lodge a complaint can be found here.
VRAGEN, OPMERKINGEN OF KLACHTEN
Indien u vragen, opmerkingen of klachten heeft met betrekking tot dit beleid of de wijze waarop Best Watt uw gegevens registreert en verwerkt, dan kunt u contact met ons opnemen via de onderstaande contactgegevens:
BestWatt B.V.
Amerikalaan 5
3771 MC Barneveld
E-mail: info@mybestwatt.com
Tel: +31 (0) 342 – 406 464
Wij streven ernaar binnen vier weken na ontvangst van uw vraag, opmerking of klacht te reageren.